Customer Success Specialist - Toxicology Lab Support
Posted 1 day 11 hours ago by Dormont Manufacturing Co
Permanent
Not Specified
Other
Oxfordshire, Abingdon, United Kingdom, OX136
Job Description
Dormont Manufacturing Co in Abingdon is seeking a Customer Services Specialist to enhance customer experiences in a fast-paced environment. The primary focus is to ensure excellent customer interactions, embodying the company's "Right First Time" approach. Responsibilities include managing customer queries, scheduling bookings, and resolving issues promptly.
Ideal candidates have strong communication and problem-solving skills, with a customer-centric approach. Knowledge of Microsoft applications, Salesforce, and Sage is advantageous. This position is essential for maintaining customer satisfaction and loyalty.