Customer Success Manager (Technical) / London, UK

About the Role:

This post-sales role is crucial in ensuring long-term platform success and adoption for enterprise customers. As one of the early hires in the UK, you'll work with priority accounts, shape regional success strategies, and provide strategic consultancy while delivering a seamless experience across projects.

The Company

A globally established DevSecOps organisation, trusted by many of the world's most recognisable enterprises. With a strong international presence, they deliver cutting edge solutions that power software delivery, security, and scalability in complex environments.

Benefits & Opportunities

• Work with priority customers and shape the UK's post sales success framework from the ground up with high impact regional influence.
• Be part of a globally respected business delivering cutting edge solutions to enterprise clients.
• Work hands on with advanced technology in DevOps, AI driven optimisation, and software supply chain security.

To be successful you'll need to have

• 7+ years' experience in technical customer success management or post sales TAM roles.
• 5+ years' experience in software development, DevSecOps, or AppSec.
• Ability to act as a trusted advisor, aligning platform capabilities with long term customer success strategies.

Interested to know more?

Reach out to me at or call for an initial discussion.

Key words if all these are resonating, this could be the job for you

Post sales Technical Account Management DevSecOps AppSec Customer Success Software Development Enterprise Support Platform Adoption London