Customer Success Manager, Social Housing & Communities
Posted 2 hours 30 minutes ago by Mears Group
Permanent
Full Time
Call Centre / Customer Service Jobs
Worcestershire, Evesham, United Kingdom, WR111
Job Description
Mears Group is looking for a Customer Success Manager in Evesham focused on delivering high-quality housing repairs and maintenance. This full-time role requires strong customer service skills, excellent communication, and the ability to manage community engagement effectively. Responsibilities include complaint management, training contract colleagues, and ensuring compliance with KPIs. The position offers an annual salary of up to £45,000 plus benefits like a £4,500 car allowance and 25 days annual leave.