Customer Success Manager I - Grow Strategic Accounts

Posted 1 hour 44 minutes ago by GoCardless

Permanent
Full Time
Call Centre / Customer Service Jobs
Yorkshire, Leeds, United Kingdom, LS1 8
Job Description
GoCardless in Leeds is looking for a Customer Success Manager (CSM) to drive customer adoption and business growth across the UK and Ireland. In this role, you will manage a portfolio of clients, ensuring milestones are met while aligning with business KPIs. Responsibilities include driving commercial discussions, collaborating with account teams, and building relationships with key stakeholders. Candidates should have 2+ years of client-facing experience, strong communication skills, and the ability to thrive in a fast-paced environment. The position offers a hybrid working model and comprehensive benefits.