Customer Success Manager - SaaS, Onboarding & Growth

Posted 3 hours 39 minutes ago by Snapper Services Limited

£80,000 - £100,000 Annual
Permanent
Full Time
Call Centre / Customer Service Jobs
Belfast, United Kingdom
Job Description
A technology solutions provider based in Belfast is looking for a Customer Success Manager to enhance customer satisfaction and retention using the Mosaiq Transit Intelligence Suite. You will manage customer onboarding, deliver training, and advocate for customer needs. The ideal candidate has commercial experience in a SaaS environment, strong communication skills, and a customer-centric mindset. This role offers competitive salary, hybrid working model, and a supportive culture.