Customer Success Manager - IT MSP (Hybrid, London)

TSR Select is seeking a Customer Success Manager for a City-based IT Managed Services Provider. You will care for 20-30 existing clients under long-term support contracts, ensuring renewal success and service quality.

The role is hybrid: three days from home and two days in the London offices. You will oversee renewals, project quotes, licenses, and quarterly SLA reviews, acting as a trusted advisor on additional technologies.