Customer Success Leader Onboarding, Renewals

A leading AI technology company in Manchester is seeking a Customer Success Manager to enhance client relationships and ensure successful platform onboarding. This role requires strong communication skills, a proactive customer-centric approach, and technical aptitude in SaaS. Responsibilities include guiding new clients, analyzing data for insights, and advocating for customer needs. A keen interest in improving craft via AI is valued. The role supports a flexible hybrid work environment, competitive salary, and generous benefits.