Customer Success Executive - Onboarding & Enablement Lead

A leading software firm in Manchester is looking for a Customer Success Executive to enhance customer relationships and ensure effective service delivery. The ideal candidate will engage with internal and external stakeholders, focusing on onboarding, product adoption, and operations within a hybrid work environment. Responsibilities include managing client communications, supporting onboarding processes, and using CRM tools to monitor customer satisfaction. The firm offers competitive benefits, including enhanced parental leave and health plans.