Customer Success Data & Insights Specialist

Personal Group is seeking a Customer Success Data & Insights Analyst to join our Milton Keynes team. The role combines data analytics with customer success, turning engagement data into actionable insights and QBRs for clients.

You will work with Power BI and Excel to transform datasets, create dashboards and compelling stories for internal and client audiences. You'll collaborate with Customer Success Managers to understand performance, identify trends, and demonstrate the value of employee