Customer Success & Sales Support Specialist

Lektronix, a Rockwell Automation Business in the West Midlands, is seeking a Customer Support Agent to manage relationships with existing customers and assist the external sales team in expanding the customer base. The role is based in the West Midlands and reports to the Customer Service Team Lead.

You will handle customer inquiries, support order processing, and contribute to customer satisfaction while coordinating with Workshops and Sales to drive business growth in a collaborative