Customer Service Team Supervisor (Installations)

Posted 57 minutes 11 seconds ago by Allscreens Nationwide Ltd

Permanent
Full Time
Customer Service Jobs
Yorkshire, Steeton, United Kingdom, BD206
Job Description
Customer Service Team Supervisor (Installations)

We are currently looking for a Installation Supervisor to join our UK Installation Department based at our Headquarters in Steeton (West Yorkshire, UK).


The purpose of this role is to effectively supervise the UK Installations Department.


If you are an enthusiastic person, who has experience in leading a team and delivering excellent customer service, we would love to hear from you!


Type of Contract: Full Time, Permanent


Working Hours: Monday to Friday - 40 hours


Benefits of working at Acorn:


Induction and training programme


Investors in People award


Healthcare and pension provisions


Free on-site parking


Excellent transport links to Leeds, Bradford, and Skipton


Cycle to work scheme


Company Events


On site Canteen (Subsidised food)


Key responsibilities include:


Monitor daily, weekly and monthly tasks are completed within required timescales.


Manage resources to support the planning team to achieve targets


Monitor and manage the performance of installation office and field.


Identify training needs and arrange additional support or development opportunities.


Communicate clearly and effectively with all Installation Coordinators and all field based employees.


Conduct site visits to monitor installations, repairs, and maintenance work.


We Recognise Your Efforts


Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.


Recommend a Friend: Earn up to £100 if your referral joins Acorn.


Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.