Customer Service Team Lead - Order-to-Cash Expert

A leading coffee and tea company in the UK is seeking a dynamic Customer Service Team Leader based in Maidenhead. This full-time role focuses on supervising a team, ensuring exceptional customer service, and optimizing order processing. You will lead improvements in customer satisfaction and service efficiency while managing day-to-day operations. Ideal candidates have extensive experience in customer service, high-level SAP skills, and a customer-centric approach. The role involves working in a hybrid model, with potential weekend and holiday shifts.