Customer Service Team Lead - Hybrid Role with Pension

Posted 1 hour 52 minutes ago by Ace Express Freight

Permanent

Full Time

Customer Service Jobs

Dublin, Dublin, Ireland

Job Description

Ace Express Freight in Blakes Cross, Lusk, Co. Dublin is seeking a Customer Service Team Lead to oversee a fast-paced team in freight forwarding. You will ensure high-quality service, manage inquiries, and drive resolution of shipment-related issues.

The role includes supervising daily workflows, coaching staff, and delivering KPI reports while promoting a culture of continuous improvement and strong customer focus.