Customer Service Team Lead - Hybrid, Growth & Impact

STADA UK Thornton & Ross is seeking a seasoned Customer Service Leader to drive a high-performing team in a fast-paced, high-volume RxGX environment in Huddersfield. You will own service performance, coaching, and continuous improvement while maintaining the highest standards of GDP-compliant customer care.

In this role you'll optimise workflows, manage claims and reserves, and provide proactive communication to customers.