Customer Service Specialist: Digital Tools & Solutions

A leading waste management company is looking for a Customer Service Specialist to be the first point of contact for customers. This role requires delivering high-quality service via telephone, email, and Live Chat while resolving queries and managing customer complaints. The ideal candidate will have excellent communication skills, customer focus, and the ability to use digital tools. Office-based working conditions apply, and the role typically involves contact centre hours, 5 days a week.