Customer Service Specialist: Digital Tools & Solutions

A waste management company in Birmingham is looking for a Customer Service Specialist to be the first point of contact for customers. The role entails handling calls, resolving queries, and educating customers about services. Ideal candidates should have excellent communication and active listening skills, along with a passion for helping others. This position is office-based, with contact centre hours typically from 08:30 to 17:00, five days a week, which may include Saturdays.