Customer Service Specialist - Digital Tools & Care

A waste management company seeks a Customer Service Specialist to serve as the first point of contact for customer inquiries via phone, email, and live chat. In this role, you will resolve queries, handle complaints with professionalism, and support customers with their waste management needs. The ideal candidate will possess exceptional communication skills and a strong customer focus. Experience in a contact center environment is desirable. This position is office-based and requires a passion for helping others.