Customer Service Representative, French speaker

Are you a customer service talent and want to be part of the electric revolution within the car industry? If you speak English and French, have a talent for understanding a customer's unique needs and finding solutions then this job might just be perfect for you! You will be a part of a growing company with great benefits, located in a brand new office in Amsterdam.

what we offer

• € based on experience
• Contract directly with the client
• 3000€ per year training and development budget
• Free daily vegetarian lunches, snacks and drinks
• NS Business card
• An attractive fully covered pension plan

As the perfect candidate for this Customer service role

• You have great communication skills in French and English
• You have prior experience in Customer Service or Contact Center roles
• You are flexible, being able to work both morning and evening shifts between 08:30 - 20:30 (weekends also), your working schedule will be known one month in advance
• Thrive in a fasted paced environment and being result focused

The customer service representative will be responsible for

• Answer queries and support customer via phone, email and chat
• Responsible for updating internal databases with feedback about technical issues and proactively make suggestions for improving the company s offerings
• Because of your proactive approach in the workplace you will have the opportunity to collaborate with different teams to help shape the future of the company

Our client is a fast growing company within the electric car revolution. The company wants to be a part of the renewable journey and help millions of people to start driving wind and solar. The company just moved to a brand new office near Amstelstation.

job application

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