Customer Service Representative

Posted 2 hours 35 minutes ago by Job Search Place Limited

Permanent
Part Time
Customer Service Jobs
Cumbria, Barrow-in-furness, United Kingdom, LA130
Job Description

Customer Service Representative

Advertising location: 38/42, Cavendish Street, Barrow-In-Furness, England, LA14 1PZ

Contract type: Part-time

Hours: 12

Salary: £12.75

Responsibilities
  • Welcoming customers with a friendly face
  • Processing bets and assisting with customer queries
  • Helping customers by demonstrating how to use betting terminals
  • Building relationships with our customers and providing an excellent customer service
  • Championing safer gambling at all times
  • Supporting managers with shop displays and opening/closing activities as required
Working Patterns

Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday. Shifts are devised on a rota basis and are subject to change, including evening and weekend work.

Qualifications
  • Age 18+ (legal requirement)
  • Passion for delivering great customer service
  • Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life
Benefits
  • Competitive benefits: financial benefits and health and wellbeing initiatives
  • Annual pay review and eligibility for an annual performance bonus
  • 28 days holiday annually (pro rata) plus an extra paid day off for your birthday
  • Pension plan with employer match of up to 4%