Customer Service Representative - Yeovil
Posted 3 days 2 hours ago by Career Choices Dewis Gyrfa Ltd
Employer:
Location:
Pay:
Salary not specified
Contract Type:
Permanent
Hours:
Full time
Disability Confident:
No
Closing Date:
30/05/2026
About this jobA family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries.
Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long term success of our people, our customers and our business.
We're looking for passionate and customer focused individuals to join our team as a Customer Service Representative in our Bath Area.
This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs.
This is a temporary position starting immediately until October 2026 with the potential to extend based on business need.
This role requires flexibility with shifts available across seven days a week.
The pay for this position will be £13.25 per hour.
The number of contracted hours will be 45 per week
Responsibilities- Greet customers warmly upon arrival, assisting them with the rental process from start to finish.
- Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems.
- Process rental agreements accurately and efficiently, ensuring all necessary documentation is completed and signed by the customer.
- Conduct vehicle inspections with customers before and after rental periods, noting any pre existing damage and explaining the return procedures.
- Deliver and collect vehicles across the region.
- Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively.
- Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements.
- Excellent communication and interpersonal skills, with a friendly and customer focused attitude.
- Previous experience in customer service or retail.
- Strong attention to detail and the ability to multitask in a busy environment.
- Strong work ethic and positive attitude.
- Flexibility to work a variety of shifts, including evenings and weekends.
Additional Information: Please let us know about any accommodations you may need to participate in the recruitment process.
No drug or alcohol related offence within the last five years is permitted.
You must be over 21 years of age for insurance purposes.
You must have a full manual UK driving licence.
Location: Yeovil
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