Customer Service Manager - Hybrid, Leadership & Growth

A leading recruitment agency is seeking a Customer Service Manager to join a growing company in Belfast. The role includes leading a team to maintain high service standards, overseeing order processing, and managing customer escalations. Candidates should have proven leadership experience in customer service, strong organisational skills, and knowledge of KPI management. This position offers a competitive salary between £45,000 and £55,000 with hybrid working options available. Additional benefits include a generous holiday package and opportunities for career progression.