Customer Service Executive/Floor Captain
Posted 10 hours ago by Sodexo
Job Reference SDX/TP 156489
Location: London
Contract: Permanent - Full Time
Working Hours: 40 per week, Monday - Friday, shifts 07:00 - 15:30, 09:30 - 18:00 and 10:30 - 19:00.
Salary: £15.62 per hour + Sodexo benefits.
Closing Date: 16/05/2026
Job Introduction- Full time
- 40 hours per week
- Shifts: 07:00 - 15:30, 09:30 - 18:00, 10:30 - 19:00
- £15.62 per hour
- Site specific benefits
- Opportunities for career development
- Sodexo employee benefits package
- Greet and assist employees, clients, and visitors with warmth and professionalism.
- Deliver consistent front of house operations, including reception, visitor sign ins, communal areas and meeting room coordination.
- Collaborate with internal teams and external vendors to support a seamless workplace experience.
- Host workplace events, client activities, and proactively escalated maintenance or facilities issues to the appropriate teams.
- Handle incoming communications and ensure messages are delivered accurately and efficiently.
- Maintain a tidy, organized, and presentable office environment.
Previous experience in a similar client facing or hospitality role is a plus, but excellent interpersonal and communication skills are the key.
A positive, energetic and proactive attitude with a passion for exceeding customer expectations.
Proficient in office software (e.g., Microsoft Office, Excel, PowerPoint, Outlook).
Strong organisational abilities and attention to detail.
Benefits- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday or larger issues, including legal and financial advice, support with work or personal issues impacting wellbeing
- Access to a 24 hour virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big brand retailers
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues protect the environment while staying fit
- Sodexo UK and Ireland's enhanced benefits and leave policies
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.
We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.