Customer Service Executive

Posted 5 hours 26 minutes ago by Pertemps Wolverhampton Temps

£14.36 Hourly
Permanent
Full Time
Customer Service Jobs
Staffordshire, Wolverhampton, United Kingdom, WV107
Job Description
Customer Service Executive Hourly Rate: £14.36 per hour
Hours: Monday-Friday, 8:00am-4:30pm
Lunch: 1-hour unpaid lunch break
Overtime: Saturday overtime once per month when fully trained, paid at 150% (£21.54 per hour)
Contract: Temp to perm opportunity for the right person
Location: Wolverhampton

Pertemps Wolverhampton are currently looking for a Customer Service Executive to join a busy waste removal company.

This is a great opportunity to join a small, friendly team of 12 people based in an office environment. We are looking for someone who will be a great addition to the team.

We are looking for someone who is professional, hardworking,confident, with excellent people skills and the ability to work well in a busy customer service environment.

The RoleYou will be responsible for providing excellent customer service and dealing with a variety of customer enquiries, including:

  • Handling customer service calls relating to waste removal

  • Taking bookings

  • Dealing with pricing enquiries

  • Handling general enquiries and customer queries

  • Resolving complaints and disputes

  • Dealing with trade waste contracts and related calls

  • Responding to emails regarding bookings, enquiries, queries and disputes

  • Providing a professional, helpful and efficient service to customers

About YouWe are looking for someone who:

  • Has excellent customer service and communication skills

  • Is professional, hardworking and reliable

  • Has a confident and professional approach when dealing with customers

  • Has good people skills and enjoys working as part of a small team

  • Is comfortable working in a busy customer service office

  • Is confident speaking to customers over the phone and responding to emails

  • Doesn't mind working in a waste removal environment

Temp to PermThere is potential for the position to become permanent for the right person.

If you are confident, hardworking, professional and enjoy working with people in a busy office environment, we would love to hear from you.

Pertemps Wolverhampton