Customer Service Executive

Posted 22 days 3 hours ago by Office Angels

Permanent
Full Time
Customer Service Jobs
England, United Kingdom
Job Description
Customer Service Executive

Bristol City Centre

£27,500 per annum

Full-time Immediate Start Available

Hybrid Role

12 Month Contract

About the Company

Our client is a well-established manufacturing business that produces and delivers food packaging solutions to a wide range of companies across the UK. They are looking for a Customer Service Executive to join their friendly and supportive team based in central Bristol.

The Role

As a Customer Service Executive, you will play a key role in ensuring customers receive an excellent service throughout the order process. You will be responsible for processing orders, coordinating deliveries, and providing support via phone and email.

Key Responsibilities
  • Processing customer orders accurately and efficiently
  • Taking orders via telephone and email
  • Arranging and coordinating deliveries
  • Maintaining accurate customer records on the CRM system
Skills Required
  • Previous order processing experience
  • Experience taking orders via phone and emailAbility to arrange and coordinate deliveries
  • Strong attention to detail
  • Good IT skills and confidence using computer systems
  • Excellent communication and customer service skills
Experience Desired
  • Previous experience using a CRM system
  • Customer service, call centre, or telephony-based experience
  • Experience working in a fast-paced environment
Working Hours

Choose between:

  • 7:00am - 3:30pm or
  • 8:00am - 4:30pm
Benefits
  • 20 days annual leave plus bank holidays
  • Additional week off during the Christmas shutdown
  • Your birthday off every year
  • Up to 5% employer pension contribution
  • Immediate start available

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.