Customer Service Coordinator - Remote/Hybrid, Employee-Owned

Nikwax, an award-winning, employee-owned outdoor business, invites applications for a Customer Service Coordinator role. The position combines home-based work with weekly office attendance in East Sussex, delivering a professional customer experience across UK and export markets.

You will handle enquiries, orders and complaints, build strong relationships, and collaborate with production, quality and finance teams to improve loyalty and data accuracy.