Customer Service Consultant: Branch & Phone Support

SBS Skipton Building Society in Lincoln is seeking a Customer Service Consultant to work 36 hours per week, permanently, to support branch operating hours. You will greet customers, understand their needs, and explain savings products while delivering a friendly, helpful service.

You may engage face-to-face or by phone, in-branch or via online channels, building trust and resolving queries. The role emphasizes listening, problem solving, and providing accurate information, with a focus on