Customer Service Centre Agent - Scheduling & Field Support

A leading customer service company in the United Kingdom seeks a dedicated Customer Service Centre Team member for a 6-month maternity cover contract. The role includes administration and support for field engineers and customers, requiring a good level of computer literacy and strong interpersonal skills. Responsibilities include scheduling field engineers, recording service requests, and driving performance improvements. Employees enjoy 25 days of holiday, a pension scheme, and private medical insurance, fostering a positive work environment.