Customer Service Assistant

Posted 1 day ago by Concept Resources

Permanent
Full Time
Temporary Jobs
Cambridgeshire, Wisbech, United Kingdom, PE131
Job Description

Wisbech, United Kingdom Posted on 17/04/2026

Providers of Temporary Cleaning Staff To the UK Retail Banking, Beauty & Healthcare Chemists, and Supermarkets

Overview

Job Title: Customer Service Assistant
Salary: £13.26 per hour (PAYE)
Employment: Full-time, temporary (6 months)
Start: 20 April 2026 - 21 October 2026
Location: Wisbech (office-based)

Role Details

This is a full-time, office-based role covering a vacant position. The role is fully office-based - no hybrid working available.

Working hours:

  • Monday to Thursday: 8:45am - 5:00pm
  • Friday: 8:45am - 4:30pm

(37 hours per week)

Location: Awdry House, Ramnoth Road, Wisbech

Responsibilities
  • You will be the first point of contact for customers, providing a professional and efficient service while handling a range of enquiries.
  • Responding to customer enquiries via phone, email and face-to-face
  • Providing accurate information and resolving queries
  • Updating systems and maintaining accurate records
  • Supporting administrative tasks across the team
  • Delivering a high standard of customer service at all times
Requirements
  • Previous customer service or administrative experience
  • Strong communication and interpersonal skills
  • Good IT skills and attention to detail
  • Ability to work in a fast-paced environment
Recruitment process
  • Shortlisted candidates will complete a written assessment
  • Successful candidates will then attend a face-to-face interview

This is a solid opportunity for someone looking for stable, full-time work within a structured office environment.