Customer Service Assistant - Ballymena
Posted 2 hours 4 minutes ago by First Choice Rec
- Job Type Full Time - Contract
- Location Ballymena
- Salary £13.46 per hour
- Experience Customer Service Experience essential
- Closing Date 24-04-2026
We're recruiting for a Customer Service Advisor to join a well-established building society in Ballymena on a 9 month fixed-term contract. It's a great opportunity to be part of a friendly, customer-focused team.
Working Hours & Pay Monday to Friday, 9:00am - 5:00pm (1-hour lunch), £13.46 per hour (£24,500 per annum), plus £150 for working 1 Saturday every 3 months.
About the Role You'll be the face and voice of the branch, supporting customers with everyday banking needs including account queries, mortgages, opening accounts, cash handling, and incoming calls. It's a varied, people-focused role ideal for someone who enjoys helping others and delivering great service.
The ideal candidate will:
- Have previous experience in a customer-facing role
- Hold GCSEs (or equivalent) at Grade C or above, including Maths and English
- Be willing to work 1 Saturday every 3 months
What You'll Get in Return
- A valuable opportunity with a respected and established building society
- Competitive salary and additional Saturday bonus
- A supportive team environment where your contribution truly matters
- A fixed term contract in a well established building society
First Choice is an equal opportunities employer