Customer Service Apprentice (12-Month) - Public Sector

South Kesteven District Council is seeking a proactive Customer Service Officer on a fixed-term contract of 12 months. The role involves assisting customers in person and by other channels, delivering accurate information, and routing enquiries to the proper back-office teams as required.

You will use CRM systems, support self-service options, and represent the Council and partner organisations professionally in all interactions. Salary scales align with national minima and increases.