Customer Service & Support Officer (Hybrid)

West Sussex County Council is seeking a Customer Service Officer to deliver high quality, customer-focused service across multiple channels. The role covers social care and other council services, with hybrid working and base offices in the county.

You will develop broad knowledge, respond to diverse customer needs, maintain GDPR-compliant records, and escalate safeguarding concerns. Training will be provided, and the team offers a supportive environment with flexible working arrangements.