Customer Service & Sales Order Specialist

Dormont Manufacturing Co is seeking a Customer Service Advisor based in Towcester. This role acts as the first point of contact for customers, ensuring inquiries are handled with professionalism and efficiency. The ideal candidate has strong organisational skills, excellent communication abilities, and a customer-focused mindset.

This position requires effective management of sales orders and queries through both phone and email, with a commitment to maintaining high service standards. Once probation is completed, the role allows for one day of hybrid working from home.