Customer Service & Operational Support Coordinator Leeds

Head Office & Corporate Teams Leeds On-Site Reporting to: Manager

About the Role

We are looking for a motivated and organised Compliance Administrator to join our Business Support team based in Leeds on an initial 6-month fixed-term contract.

This role would suit someone with strong administrative and Microsoft 365 skills who is comfortable working with digital systems, spreadsheets, and documentation. Previous compliance or security industry experience is not essential, as full training will be provided.

The successful candidate will support the day-to-day administration of compliance records, documentation, reporting, and general office processes. This is an excellent opportunity to gain valuable experience within a key business support function while developing your knowledge of compliance, governance, and operational standards within a growing organisation.

Key Responsibilities

• Maintaining digital records and company documentation
• Updating spreadsheets, trackers, and compliance logs
• Assisting with document filing and version control
• Supporting the administration of audits and internal checks
• Monitoring expiry dates and ensuring records remain up to date
• Managing shared inboxes and responding to internal queries
• Uploading and organising files within SharePoint and OneDrive
• Supporting managers with general administrative tasks
• Assisting with data entry and maintaining accurate records
• Producing basic reports and administrative summaries using Microsoft Excel and Word
• Supporting wider business administration activities where required
• Good working knowledge of Microsoft 365, including:
• Excel
• Outlook
• Word
• Microsoft Teams
• SharePoint
• OneDrive
• Strong administrative and organisational skills
• Good attention to detail and accuracy
• Confident using computers and digital systems
• Ability to manage workload and prioritise tasks
• Professional and reliable approach to work
• Previous office or administration experience
• Experience working with spreadsheets or digital filing systems
• Understanding of confidentiality and handling sensitive information

What we're looking for

We are looking for an organised and dependable individual who is confident using technology and Microsoft 365 tools. The successful candidate will be comfortable learning new systems, have a positive attitude, and be willing to support different areas of the business as required.

They should be able to work effectively both independently and as part of a wider team, demonstrating strong organisational skills and a proactive approach to their work