Customer Service & Field Coordination Specialist

Vistry North Midlands in Wolverhampton is seeking a Customer Service Coordinator to join our team. You will liaise with customers, partners, technicians and subcontractors to close customer service cases within SLA and ensure timely snagging and defect resolution in new homes.

You will handle customer concerns by phone or email, schedule contractors, and support a collaborative, flexible-working environment with a strong emphasis on teamwork and delivering quality service.