Customer Service Agent (Immediate Start)

VANRATH are delighted to be assisting a leading Construction company with the recruitment of a Call Handler. This company has a fantastic reputation.

This is a Permanent role - based out of the company's Dungannon (Pomeroy) or Bangor office.

Monday - Friday 9.00am - 5.00pm

The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.

Duties will include a variety of general administrative duties within a busy office environment to include:

• Manage email & telephone enquires both internal & from the public.
• Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
• Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
• Scheduling appointments, meetings, ensuring diaries are kept up to date.
• Maintaining accurate records.
• Provide support to the wider response maintenance team.

• Calls or Admin experience preferred
• Confident on the phone
• Good attention to detail levels
• Computer Literate
• Great communicator

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.