Customer Service Advisor: Benefits & Housing Support

Great Yarmouth Borough Council is seeking a customer services professional to provide excellent support across face-to-face, telephone and online channels. You will handle housing benefits and council tax queries, support waste enquiries and bin orders, and work with other teams to improve service delivery while assisting vulnerable customers.

DBS check is required for access to systems and payments. The role is a 12-month fixed-term contract with interviews in the week commencing 21 September