Customer Service Advisor

Posted 4 hours 56 minutes ago by Reed

£29,000 - £31,000 Annual
Permanent
Full Time
Customer Service Jobs
Kent, Margate, United Kingdom, CT9 1
Job Description

Customer Service Advisor

Location: Margate, KentSalary: £29,000 - £31,000 per annumContract: Full-Time, Permanent

The Opportunity

Are you passionate about delivering exceptional customer service? We are seeking a Customer Service Advisor to act as the first point of contact for customers and residents.

Responsibilities

  • Respond to telephone, email and online enquiries.
  • Resolve customer issues and complaints.
  • Provide information regarding housing and support services.
  • Maintain accurate customer records.
  • Work to service level agreements and performance targets.

About You

  • Strong customer service background.
  • Excellent communication skills.
  • Ability to remain calm under pressure.
  • IT literate with experience using CRM systems