Customer Service Advisor

Privacy Preference Center: Customer Service Advisor page is loaded Customer Service Advisorremote type: Onsitelocations: United Kingdom / Towcestertime type: Full timeposted on: Posted Todayjob requisition id: JR109639The Customer Service Advisor is the first point of contact for customers, responsible for handling incoming enquiries and processing sales orders with accuracy and efficiency. This role requires a professional approach at all times, ensuring a high standard of customer service across both phone and email communications. Key Responsibilities Act as the primary point of contact for customer enquiries via phone and email Process sales orders accurately and in a timely manner Respond to customer queries, providing clear and helpful information Maintain professional and positive communication with customers at all times Ensure all customer interactions meet quality and service standards Skills & Experience Required Strong organisational skills and attention to detail Excellent verbal and written communication skills Ability to manage multiple tasks and prioritise effectively A customer-focused mindset with a professional attitude Ability to work efficiently in a fast-paced environment Location: Towcester - Office based. Hours: Monday to Thursday - 08.30am - 5.00pm. Friday 08.30am - 4.30pm. Hybrid: Once probation is completed, one day working from home Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. Brenntag TA TeamBrenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company's mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.For more information, please visit