Customer Service Advisor

Overview

Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service.

Responsibilities

• Responding to inbound customer inquiries via phone
• Resolve issues and provide effective solutions
• Use internal systems and knowledge to support customers
• Collaborate with other team members to share knowledge

Qualifications

To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team.

Position Details

Role: Customer Service Advisor

Location: Reading - hybrid working

Hourly Rate: £14.79 per hour

Working Days and Hours: Monday - Friday, 8:30 am - 5:30 pm

Start Date: 26th May

Duration: Temporary support for 12 months

Equal Opportunity

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.