Customer Service Advisor - Remote

Title: Customer Service Advisor / CoordinatorLocation: RemoteSalary: £25,000 - £27,000 per annumOur client is looking to recruit a Customer Service Adviser to be based in London / Working from home.Job responsibilities:First point of resolution for all inquiriesProviding members with advice and guidance on next steps and their on-going journey with the organisation.Developing and maintaining excellent communications with other teams and divisionsRespond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.Requirements:Have excellent customer service skills.Have excellent communication and listening skills.Be computer literate.Relationship building skillsCan do attitudeGood attention to detail.Flexible to work shifts.