Customer Service Administrator

Customer Services / Administrator

Duration: up to 6 months Month Temporary Contract (Agency Role)

Location: West Drayton

Hours: Monday to Friday, 08:00 - 16:45

Pay Rate: £13.85 per hour (DOE)

Reference: VR/24242

About the Role

We are recruiting on behalf of our client for a Customer Services / Administrator to join their team on an ongoing temporary basis. This is a busy, varied role suited to someone with strong communication skills and a proactive approach to customer service and administration.

Key Responsibilities

• Handling inbound and outbound calls with customers and local authorities
• Logging service requests and call information accurately on internal systems
• Scheduling equipment deliveries and collections
• Coordinating Planned Preventative Maintenance (PPM) technician call-outs
• Providing general administrative support to ensure smooth daily operations

Skills & Experience Required

• Excellent telephone manner and customer service skills
• Strong written communication, attention to detail, and organisational abilities
• Ability to manage multiple tasks in a fast-paced environment
• Previous experience in a scheduling, coordination, or administrative role is preferred but not essential

What's on Offer

• Once fully trained the role will become remote
• Competitive hourly rate of £13.85 per hour (depending on experience)
• Monday to Friday working hours - no weekends
• Opportunity to gain valuable experience within a well-established organisation
• This role is agency supplied and offered on a temporary basis for 3-6 months.
• If you are available immediately (or at short notice) and interested in this opportunity, please apply today with your up-to-date CV.

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.