Customer Service Administrator
Posted 1 hour 56 minutes ago by CMD Recruitment
Customer Service Administrator£26,040 per annum + benefitsWestbury, Wiltshire Permanent
Our client, a successful and growing international business based in Westbury, is looking for a Customer Service Administrator to join their friendly and busy team.
This role offers a hybrid working pattern, with three days in the office (Tuesday-Thursday) and two days working from home (Monday and Friday).
The Role:
Supporting the Client Services team, you will help ensure a high level of customer satisfaction while providing administrative support across the department.
Key duties include:
- Answering incoming calls and responding to customer emails
- Logging and managing customer returns
- Producing regular client reports
- Managing shipping exceptions and updating customers
- Updating client information and documentation
- Taking notes during internal meetings
- Providing general admin support to the commercial team
About You
- Previous customer service or administrative experience
- Strong communication and organisational skills
- Good IT skills, including Microsoft Excel
- High attention to detail
- Able to manage multiple tasks and prioritise workload
If you're looking for a varied role within a supportive team environment, we'd love to hear from you.
Hours: Monday to Thursday 9am - 5pm and Friday 9am - 4pmLocation: Westbury with hybrid working (with 3 days a week in the office)
Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.