Customer Service Administrator

Position Overview

Customer Service Administrator - Part time, temporary ongoing contract, 20 hours per week, paid £13-£14.50 per hour, immediate start, location: Droitwich.

Responsibilities

• Provide office administration support to the Droitwich unit.
• Manage customer relations and handle shifting and unpredictable deadlines.
• Simultaneously manage multiple work streams and adapt to changing circumstances.
• Support production unit and warehouse environment.
• Potential to broaden duties within the SAP environment; full training will be provided.
• Deliver impeccable customer service to people at all levels in a professional manner.

Qualifications

• Strong communication and customer service skills.
• Experience in a customer service-based environment, including inbound and outbound phone contact.
• Excellent understanding of IT packages, ideally SAP, Microsoft Word and Excel.
• Ability to prioritise workload and react quickly to unexpected variances in demand.
• Willingness to work on the client's site in Droitwich.