Customer Service - Escalations Specialist

Posted 6 hours 27 minutes ago by Marc Daniels

£16 - £18 Hourly
Permanent
Not Specified
Customer Service Jobs
Berkshire, Bracknell, United Kingdom, RG12
Job Description

The role of Escalations Specialist sits within a dedicated team of 3 and forms part of the wider Customer Service team based in Bracknell. This role is integral in supporting a market leader and household name in maximising customer retention and loyalty.

The Escalations Specialist will be responsible for resolving complex customer escalation cases which could involve the legal department, interna click apply for full job details