Customer Retention Specialist (12-Month FTC) On-Site

A leading water solutions provider in Wolverhampton is seeking a Customer Retention Executive. This role involves engaging with customers considering cancellation, resolving their issues, and fostering loyalty. The ideal candidate will have strong communication and problem-solving skills, a customer-centric mindset, and the ability to manage challenging conversations. Competitive benefits including 23 days holiday and a company pension scheme are provided.