Customer Resolution Specialist - Calmly Resolves Complaints

A growing bespoke interiors business in Kingston upon Thames is looking for a Customer Resolutions & Complaints Coordinator. This role involves managing customer complaints and driving resolutions while maintaining excellent relationships. You will need strong organization skills, resilience, and the ability to communicate clearly. This position offers the chance to work in a design-led environment with real responsibility and autonomy, allowing for a substantial impact on customer experience.