Customer Relationship Specialist (Mandarin Speaking)
Posted 18 hours 55 minutes ago by All Eat App
£26,000 - £35,000 Annual
Permanent
Full Time
Multilingual Jobs
London, Croydon, United Kingdom, CR0 1YB
Job Description
Overview
We are ALL EAT, an innovative company dedicated to helping merchants reduce operating costs and avoid high commission fees. We are looking for a Customer Relationship Specialist to join our team and help drive the growth and success of our brand!
Job Responsibilities
Maintain strong communication with existing customers to foster relationships and enhance customer satisfaction.
Resolve customer issues and provide efficient, professional support.
Identify customer needs, proactively offer solutions, and deepen collaboration.
Participate in customer events, collect feedback, and optimize customer experiences.
Collaborate with other departments to achieve team goals.
Requirements
Outstanding verbal communication skills with excellent eloquence.
High emotional intelligence and the ability to build trust quickly.
Strong initiative and sense of responsibility, with a passion for the role.
Flexible problem-solving skills and a positive attitude when facing challenges.
Relevant experience in customer service or sales is preferred.
Working Time: 2pm-11pm
We can provide work visa support for qualified candidates.
Job Type: Full-time
Pay: £26,000.00-£35,000.00 per year
Additional pay:
Bonus scheme
Commission pay
Loyalty bonus
Yearly bonus
Benefits:
Company events
Company pension
Sick pay
Schedule:
8 hour shift
Education:
A-Level or equivalent (preferred)
Experience:
customer service: 1 year (preferred)
Language:
Mandarin (required)
Work Location: In person
Application deadline: 05/08/2025
We are ALL EAT, an innovative company dedicated to helping merchants reduce operating costs and avoid high commission fees. We are looking for a Customer Relationship Specialist to join our team and help drive the growth and success of our brand!
Job Responsibilities
Maintain strong communication with existing customers to foster relationships and enhance customer satisfaction.
Resolve customer issues and provide efficient, professional support.
Identify customer needs, proactively offer solutions, and deepen collaboration.
Participate in customer events, collect feedback, and optimize customer experiences.
Collaborate with other departments to achieve team goals.
Requirements
Outstanding verbal communication skills with excellent eloquence.
High emotional intelligence and the ability to build trust quickly.
Strong initiative and sense of responsibility, with a passion for the role.
Flexible problem-solving skills and a positive attitude when facing challenges.
Relevant experience in customer service or sales is preferred.
Working Time: 2pm-11pm
We can provide work visa support for qualified candidates.
Job Type: Full-time
Pay: £26,000.00-£35,000.00 per year
Additional pay:
Bonus scheme
Commission pay
Loyalty bonus
Yearly bonus
Benefits:
Company events
Company pension
Sick pay
Schedule:
8 hour shift
Education:
A-Level or equivalent (preferred)
Experience:
customer service: 1 year (preferred)
Language:
Mandarin (required)
Work Location: In person
Application deadline: 05/08/2025