Customer Relations Executive - Service & Escalations (Hybrid)

Posted 7 days 9 hours ago by Asda

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description

Asda House is seeking a Customer Service Executive Relations Advisor to join its customer care team. The role focuses on investigating customer contacts, maintaining brand-aligned communication, and delivering timely resolutions across channels.

You will manage your workload, communicate with stakeholders, and handle escalations from Legal, Claims, Privacy and PR while driving improvements to the customer experience. A hybrid working pattern is offered.