Customer Experience Specialist Hybrid, Norwich
Posted 1 day 19 hours ago by Instant Impact
Permanent
Full Time
Other
Norfolk, Norwich, United Kingdom, NR1 1
Job Description
FlexiTog is hiring a Customer Experience Specialist to join the Commercial team in Norwich. The role is hybrid, based in Norwich, with a focus on improving the customer journey through data-driven insights and proactive engagement.
You will analyze feedback, resolve issues, and identify opportunities to retain customers and drive sales. Strong communication and CRM proficiency are essential, with multilingual skills a plus.