Customer Experience Specialist

Jobtailor in Maidstone, United Kingdom, invites applications for a Customer Service Advisor role. The candidate will handle customer enquiries via our call management system with accuracy and care, resolve issues promptly, and manage urgent orders, returns, and complaints with empathy and efficiency.

You will liaise with internal departments to ensure smooth communication, maintain customer profiles, and proactively manage service changes, demonstrating a customer-focused approach and strong